266bet Privacy Policy

Welcome to 266bet. This Privacy Policy explains how 266bet collects, uses, stores, and protects your personal information. By using our platform, you agree to this Privacy Policy.

266bet believes your privacy is a fundamental right. That is why we only collect information that is genuinely needed to provide our services. We never collect unnecessary data or sell it to third parties.

This policy applies to all 266bet services, websites, and mobile apps. If you are accessing 266bet from Bangladesh, all terms of this policy apply to you equally.

266bet collects only the information essential to providing its services. Below is a breakdown of the data collected across different categories.

266bet never collects your full card number or CVV. Payment details are stored in encrypted form only.

266bet uses your information only for specific, legitimate purposes. Below is a clear explanation of what data we use and why.

• Account Management: Identity information is used to create, verify, and manage your 266bet account.
• Payment Processing: Financial information is required to process deposits and withdrawals successfully.
• Service Improvement: Anonymous user behavior is analyzed to improve the gaming experience and develop new features.
• Customer Service: Your information is used to resolve issues quickly and provide support.
• Fraud Prevention: Technical data is analyzed to detect unusual activity and keep your account secure.
• Legal Obligations: Certain information may be retained and disclosed to satisfy legal requests from authorities.
• Promotional Communications: With your consent, we may send you messages about bonuses, offers, and updates. You can opt out at any time.
• Responsible Gaming: Data is analyzed to identify potentially problematic gaming behavior and provide support where needed.

266bet does not sell your information to any third party. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Processors: Only the necessary payment details are shared to process transactions via bKash, Nagad, or Rocket.
• Game Software Provider: Minimal data is shared with licensed game providers solely for the purpose of operating games.
• Legal Authorities: Where required by a court order or government directive, we may be legally obligated to provide certain information.
• Security Partners: Anonymized risk signals are shared with specialist partners for cybersecurity and fraud prevention.

All third-party partners are required to comply with 266bet's privacy standards and are prohibited from using data beyond the agreed scope.

266bet uses cookies and similar technologies to enhance your browsing experience and ensure platform security. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions and verify security — 266bet cannot function properly without these.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: This helps us understand which pages are most visited and where our service can be improved.
• Security Cookies: Used to prevent fraud and bot attacks.

You can delete or disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some 266bet features.

266bet uses industry-leading technology and processes to protect your personal and financial information. Security is our top priority.

• SSL 256-bit Encryption: All data transmitted between 266bet and your device is fully encrypted.
• Data Encryption at Rest: Sensitive data stored on servers is also kept in encrypted form.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are in place to protect against cyberattacks.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Restricted Access Policy: Only authorized personnel have access to specific data.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available as an additional layer of account security.
• Data Backup: Important data is regularly backed up and stored securely.

As a 266bet user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

266bet strictly prohibits use of the platform by anyone under 18. We do not collect or process data from minors.

• Age verification is mandatory during the registration process.
• Additional identity documents may be requested if there is any suspicion.
• If any minor's data is collected inadvertently, it will be deleted as soon as we are notified.
• Parents who have concerns are welcome to contact us.

266bet does not retain your information longer than necessary. Retention periods vary depending on the type of data.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction History: A minimum of 5 years, as required by law.
• Gaming Logs: Up to 2 years for dispute resolution purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: 1 year after the issue is resolved.
• KYC Documents: Up to 7 years, as required by regulatory authorities.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

266bet may update this Privacy Policy from time to time. When changes are made, we will take the following steps.

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email or mobile number.
• Continued use of 266bet after any changes takes effect will be considered your acceptance of the updated policy.
• For significant changes, at least 30 days' advance notice will be provided.

For any questions, concerns, or complaints about the Privacy Policy, please contact 266bet's dedicated Privacy Team. We aim to respond within 48 hours.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the 266bet website.
• Response Time: Typically 24–48 hours; up to 30 days for complex requests.

If your complaint is not resolved, you have the right to escalate it to the relevant regulatory authority.